Hello, I'm Justin Cheung
I craft products, interactions, and experiences.

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Meet Justin

I started in graphic design primarily working on packaging designs in CPG. There I learned how to craft visual systems that work in the real world — not just on a screen, but in production. I then moved into banking where I worked on complex workflows, resolved financial data issues, and improved information architecture.

Today, I bring those worlds together in unison, bridging human-centred design, business goals, and engineering constraints.

I design experiences that make complex systems feel simple. My goal is always the same; understand the problem deeply, provide clarity, reduce friction, and create solutions that work for both users and the business. I'm comfortable leading projects end-to-end — from discovery to shipped features — and I care about the details: accessibility, usability, feasibility, and impact.

Good design isn't just decoration; it's the alignment between people, process, and purpose.

Product Design

User-Centred Design

Responsive Design

Design Thinking

Agile/Lean

Wireframing

Rapid Prototyping

Design Systems

Accessibility Design

User Research

User Interviews

Usability Testing

Heuristic Evaluation

Persona Development

Information Architecture

Figma

Adobe Creative

UX Designer

JC Designs

Jan 2023 - Present

UX Designer

JC Designs

Jan 2023 - Present

Design Project Manager

Flint Packaging

Sep 2025 - Feb 2026

Design Project Manager

Flint Packaging

Sep 2025 - Feb 2026

Business Analyst

Scotiabank

Aug 2023 - Feb 2025

Business Analyst

Scotiabank

Aug 2023 - Feb 2025

Graphic Designer

Atlantic Packaging

Mar 2018 - Sep 2022

Graphic Designer

Atlantic Packaging

Mar 2018 - Sep 2022

profile pic

Highlights

In my free time, I enjoy capturing life's moments on my phone as a way to recover from when I feel creatively stunted.

process pic

Design Process

Process

Crafting design solutions that are structured, adaptable, and user-driven.

Understand The Problem

Aligning on goals and constraints, reviewing data to identify friction points, and talking directly to users to uncover real pain points. I’m looking for patterns — not assumptions — so the work is grounded in evidence.

1

Understand The Problem

Aligning on goals and constraints, reviewing data to identify friction points, and talking directly to users to uncover real pain points. I’m looking for patterns — not assumptions — so the work is grounded in evidence.

1

Define The Vision

Synthesizing insights into clear problem statements and user flows. Defining what problem needs to be solved, who it’s for, and what success looks like. Alignment at this stage prevents wasted effort and keeps the focus on driving impact.

2

Explore The Possibilities

Developing user-driven solutions, iterating early before investing in polish. Once direction is validated, I apply strong hierarchy, accessibility standards, and responsive principles to high-fidelity prototyping while ensuring clarity across devices.

3

Explore The Possibilities

Developing user-driven solutions, iterating early before investing in polish. Once direction is validated, I apply strong hierarchy, accessibility standards, and responsive principles to high-fidelity prototyping while ensuring clarity across devices.

3

Explore The Possibilities

Developing user-driven solutions, iterating early before investing in polish. Once direction is validated, I apply strong hierarchy, accessibility standards, and responsive principles to high-fidelity prototyping while ensuring clarity across devices.

3

Deliver The Results

Observe how users interact with the prototype, identify hesitation or confusion, and refine based on what is learned. After handoff, I stay involved through implementation to ensure the experience stays true to its intended purpose.

4

FAQ'S

Answers

Find answers to common questions about my design process, services, etc.

black-and-white-image-of-a-spiral-bound-notebook-with-a-pen-placed-diagonally.-i - rahul-shah (pexels)

What services do you provide?

I specialize in UX/UI design, accessibility design, package design, and creating experiences that resonate.

How do I start working with you?

What design tools do you use?

How long does a project take?

Do you provide revisions?

What industries do you work with?

What is your pricing structure?

Can you redesign my existing website?

Available For Work

Have a project or idea you want to discuss?
Feel free to reach out and say hi!

© 2026 Justin Cheung. All rights reserved.

Available For Work

Have a project or idea you want to discuss?
Feel free to reach out and say hi!

© 2026 Justin Cheung. All rights reserved.

Available For Work

Have a project or idea you want to discuss?
Feel free to reach out and say hi!

© 2026 Justin Cheung. All rights reserved.